Terms & Conditions
Welcome to Ieros Wellness. By accessing or using our website (https://ieroswellness.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website.
1. General Information
1.1. Website Ownership
This website is operated and owned by Ieros Wellness, a company specializing in the manufacture and sale of air-purifying Shots and sanitizers, including Kronos – Anti Virus Shot, Evexia – Anti Pollutant Shot, and Air Sanitizer.
1.2. Product Information
The descriptions of our products are provided for informational purposes only. While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or accuracy of the product descriptions.
1.3. Acceptance of Terms
By using our website, you accept and agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services or website.
2. Orders and Payment
2.1. Placing Orders
By placing an order through our website, you confirm that you are purchasing our products for personal use only and not for resale. All orders are subject to acceptance and availability.
2.2. Pricing
All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to modify product prices at any time without prior notice.
2.3. Payment Methods
We accept payment via credit card, debit card, net banking, and other payment methods provided at checkout. By submitting payment information, you authorize us to charge the total order amount to your payment method.
2.4. Order Confirmation
Upon successful placement of your order, you will receive a confirmation email. If there are any issues with your order, such as unavailability of a product, we will notify you via email or phone.
3. Shipping and Delivery
3.1. Shipping Policy
We offer shipping across India. Shipping charges may vary based on the location and size of the order. Estimated delivery times are provided at checkout but may vary due to external factors beyond our control.
3.2. Delivery Time
Standard delivery times typically range from 5 to 7 business days. However, during peak periods (e.g., festive seasons), deliveries may take longer. We are not responsible for delays caused by third-party shipping providers.
3.3. Tracking
Once your order has been shipped, we will provide you with a tracking number via email.
4. Returns and Refunds
4.1. Return Policy
We stand behind the quality of our products. If you receive a damaged or defective item, please contact us within 7 days of receipt to initiate a return or replacement. Items must be unused and in their original packaging.
4.2. Non-Returnable Items
Due to the nature of our products, used essential shots, sanitizers, and opened bottles are not eligible for return unless they are damaged or defective upon delivery.
4.3. Refunds
Once your return is received and inspected, we will process your refund within 10 business days. Refunds will be credited to your original method of payment.
5. Promotions and Discounts
5.1. Diwali Offer
From [14/10/2024] to [30/10/2024], enjoy a 20% discount on our special combo of Air Sanitizer and Shots. This offer is valid only for online purchases made through our website and cannot be combined with any other promotions.
5.2. Promo Codes
Promo codes are valid for one-time use only unless otherwise specified. They must be applied at checkout and cannot be applied to previous purchases.
6. Limitation of Liability
6.1. Product Usage
Our products are intended for air purification purposes only. Ieros Wellness is not liable for any adverse effects resulting from misuse or improper handling of the products.
6.2. Website Access
While we strive to ensure uninterrupted access to our website, Ieros Wellness does not guarantee that the website will always be available or error-free. We are not liable for any losses incurred due to website downtime or technical issues.
7. Intellectual Property
All content, including but not limited to text, images, product descriptions, logos, and graphics, found on this website is the property of Ieros Wellness. You may not use, reproduce, or distribute any of our content without prior written permission.
8. Privacy Policy
Our privacy practices are detailed in our Privacy Policy, which you can access here. By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website or purchase of our products shall be subject to the exclusive jurisdiction of the courts in Amritsar.
10. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: wecare@ieroswellness.com
- Phone: +91-+91 77197 14287
- Address:Amritsar